CSM Certified ScrumMaster
This course will focus on the ScrumMaster, the Product Owner, and the Team in a software development organization. However, the course is useful to everyone in a company using Scrum. While it will focus on software development, Jeff’s coaches Scrum teams in sales, marketing, finance, client services, senior management teams, investment groups, and non-profit organizations. You will often find a CEO, CFO, or CEO in his classes, as well as others interested in expanding Scrum throughout their companies. There is a company in Denmark that sends every single employee to Jeff’s classes including the receptionists, so everyone knows a common language and can use Scrum to improve operations throughout the company.
In addition, there are often Certified ScrumMasters who want to attend courses to learn material they may not find elsewhere or to get an intense refresher on Scrum theory and basics. If you are already certified we may be able to offer you a reduced rate for the course when space is available.
Registration for this class has closed.
Hotel Grand Chancellor
175 Kirkbride Road
Mangere South, Auckland 2022, Auckland, New Zealand
(09) 275 7029
This course is sponsored by the Scrum Training Institute and will be taught by Jeff Sutherland, Co-Creator of Scrum, and Jens Østergaard.
Jeff invented Scrum at Easel Corporation in 1993 and worked with Scrum Co-Creator Ken Schwaber, to formalize the Scrum development process at OOPSLA’95. In 2001, Jeff and Ken were signatories of the Agile Manifesto. You will hear directly from one of the founders of Agile software development on how to implement best practices in your organization.
In addition to the Scrum Certification material Jeff will discuss his latest papers for Agile 2009. These will provide real world experience on how new ScrumMasters can implement world class teams.
Going from Good to Great: How a CMMI 5 Company Quadruples Productivity with Scrum
Take No Prisoners: How a Venture Capital Group Does Scrum
Fully Distributed Scrum: Hyperproductivity in a San Francisco/India Team
Scrum In Church: How Six Churches Have Used Scrum to Improve Performance
Shock Therapy: A Strategy for Consistently Generating Hyperproductive Teams
The course will Run 9:00 am to 5:00 pm Monday and Tuesday. Please arrive at 8:30 each day for a continental breakfast. Participants should read Ken Schwaber’s book, Agile Project Management with Scrum, or Jeff Sutherland’s draft of The Scrum Papers before the class as we will assume you know the basics of Scrum.
Jeff is the Chairman of the Scrum Training Institute and CEO of Scrum, Inc. powered by OpenView Venture Partners. He is Agile coach to OpenView portfolio companies and to the OpenView venture group staff which runs all its operations with Scrum. As Senior Advisor to OpenView he focuses on using Scrum to transform companies as well as empower software developers. His former company PatientKeeper quadrupled revenue in 2007 and the OpenView venture capital group wants to create similar high performance portfolio companies. Jeff will share the secret sauce that helps development teams radically improve productivity and quality while providing a more rewarding and fun working environment for developers.
You can learn from Jeff Sutherland’s experience as consultant to the world’s leading companies. His knowledge of hundreds of real world Scrum implementations can help make your Scrum implementation world class. These include: Google, Yahoo, Microsoft, IBM, Oracle, MySpace, Adobe, GE, Siemens, BellSouth, GSI Commerce, Ulticom, Palm, St. Jude Medical, DigiChart, RosettaStone, Healthwise, Sony/Ericson, Accenture, Trifork, Systematic Software Engineering, Exigen Services, SirsiDynix, Softhouse, Philips Medical, Barclays Global Investors, Constant Contact, Wellogic, Inova Solutions, Medco, Saxo Bank, Xebia, Insight.com, SolutionsIQ, Crisp, Johns Hopkins Applie Physics Laboratory, Motley Fool, Planon, OpenView Venture Partners, Juske Bank, BEC, Camp Scrum, DotWay AB, Ultimate Software, Danube, Rally Development, Version One, and many other companies.
Jeff is an expert on distributed/outsourced Scrum (see Agile 2008) and on implementing Scrum in a CMMI Level 5 company. He has has scaled and distributed Scrum using his last five companies as laboratories. While CTO at PatientKeeper he introduced the concept of a MetaScrum to drive all product strategy with Scrum and this drove the 400% revenue increase in 2007. It created one of the most advance implementations of Scrum worldwide. Mary Poppendieck, in her latest book on Lean Software Development, comments:
“Five years ago a killer application emerged in the health care industry: Give doctors access to patient information on a PDA. Today there is no question which company won the race to dominate this exploding market; PatientKeeper has overwhelmed its competition with its capability to bring new products and features to market just about every week. The sixty or so technical people produce more software than many organizations several times larger, and they do not show any sign that the size of their code base is slowing them down.
“A key strategy that has kept PatientKeeper at the front of the pack is an emphasis on unprecedented speed in delivering new features. It will not surprise anyone who understands Lean that PatientKeeper has to maintain superb quality in order to support its rapid delivery. CTO Jeff Sutherland explains it this way:
“Rapid cycle time:
- Increases learning tremendously
- Eliminates buggy software because you die if you don’t fix this.
- Fixes the install process because you die if you have to install 45 releases this year and install is not easy.
- Improves the upgrade process because there is a constant flow of upgrades that are mandatory. Makes upgrades easy.
- Forces quick standardization of software via new features rather than customization and one off.
- Forces implementation of sustainable pace. You die a death of attrition without it.
- Allows waiting to build new functionality until there are 4-5 customers who pay for it. This is counterintuitive, and caused by the fact everything is ready within 90 days.”
“I find that the vast majority of organizations are still trying to do too much stuff, and thus find themselves thrashing. The only organization I know of which has really solved this is PatientKeeper.” Mary Poppendieck
In this course, participants will learn how to stop thrashing and start executing along with everything necessary for getting started with Scrum. There are very few rules to Scrum so it is important to learn its fundamental principles by experiencing them directly from those who have implemented the best Scrums in the software industry. Participants gain hands-on practice with the release backlog, sprint backlog, the daily Scrum meeting, tracking progress with a burndown chart, and more. Participants experience the Scrum process through a “59-minute Scrum” and the "XP Game” which simulate Scrum projects through non-technical group exercises.
Following the course, each participant is enrolled as a Certified ScrumMaster, which includes a one-year membership in the Scrum Alliance, where additional Certified ScrumMaster-only material and information are available.
You can receive 16 Professional Development Units (PDUs) for this course.
Participants will receive course materials for review upon registration. A course syllabus is available at http://jeffsutherland.com/csmsyllabus.pdf
The CSM course was formulated to train and certify ScrumMasters and is used worldwide for ScrumMaster training. The book, Agile Project Management with Scrum, by Ken Schwaber is required reading for the course and the course is based on the primary Scrum book, Agile Development with Scrum.
Of course, there will be updated material and training exercises in the course which you cannot get from books.